This privacy policy explains how Tsuga Studios and https://www.tsugastudios.com  uses the personal data we collect from you when you use our website.

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Topics:

• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• With Whom Do We Share Your Data?

• Marketing

• What are your data protection rights and choices?

• Surveys & Contests

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

• How to contact the appropriate authorities

 

What data do we collect?

 

Our Company collects the following data:

• Personal identification information (name, email address, phone number, shipping address).

• We request information from you on our order form(s). To buy from us, you must provide contact information (like name, phone number, email address, billing address and shipping address).

• We do not collect and/or store your financial information. Financial information provided when ordering from our website (like credit card number, expiration date, security code, etc.) is completely processed through PayPal as our ecommerce Merchant Service provider. Please visit PayPal’s website for their Privacy Policy at https://www.paypal.com/us/webapps/mpp/ua/privacy-full

 

How do we collect your data?

 

You directly provide Tsuga Studios® with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

• Use or view our website via your browser’s cookies.

 

How will we use your data?

 

Tsuga Studios® collects your data so that we can:

• Process your order and manage your account, and for billing and shipping.

• Email you with special offers on other products and services we think you might like.

• If we have trouble processing an order, we'll use this information to contact you.

• Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

 

How do we store your data?

 

Tsuga Studios® will keep your name, address, email address and phone number indefinitely unless requested by you to delete, or if due to several years of inactivity we may remove securely through database management cleaning.

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Wherever we collect sensitive information that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

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While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

With Whom Do We Share Your Data?

 

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

 

Marketing

 

Tsuga Studios would like to send you information about products and services of ours that we think you might like.

 

If you have agreed to receive marketing, you may always opt out at a later date.

 

You have the right at any time to stop Tsuga Studios from contacting you for marketing purposes.

 

If you no longer wish to be contacted for marketing purposes, please click here or send email to 

 

What are your data protection rights?

 

Tsuga Studios would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

The right to access – You have the right to request Tsuga Studios for copies of your personal data. We may charge you a small fee for this service.

 

The right to rectification – You have the right to request that Tsuga Studios correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

 

The right to erasure – You have the right to request that Tsuga Studios® erase your personal data, under certain conditions.

 

The right to restrict processing – You have the right to request that Tsuga Studios® restrict the processing of your personal data, under certain conditions.

 

The right to object to processing – You have the right to object to Tsuga Studios’ processing of your personal data, under certain conditions.

 

The right to data portability – You have the right to request that Tsuga Studios® transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

The right to refuse emails and other contact from us – You have the right to request that Tsuga Studios® not contact you to tell you about specials, new products or services, or changes to this privacy policy.

 

Security – You have the right to have your data secured.  We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via:

Call us at: (802) 875-1825

Email us at: tsugastudios@vermont.tel.net

Or write to us: Tsuga Studios, 33 Bridge St, Bellows Falls, VT

 

Surveys & Contests

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From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

 

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Privacy policies of other websites

 

The Tsuga Studios website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

Changes to our privacy policy

 

Tsuga Studios keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 07 November 2019.

 

How to contact us

 

If you have any questions about Tsuga Studios’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, or if you feel that we are not abiding by this privacy policy, please do not hesitate to contact us.

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Call us at: (802) 875-1825

Email us at: tsugastudios@vermont.tel.net

Or write to us: Tsuga Studios, 33 Bridge St, Bellows Falls, VT